Privacy policy
We handle your personal data in line with the Nigeria Data Protection Act (NDPA). This page explains what we collect and why.
What we collect
- Contact details: your name, phone number and email address.
- Delivery details: your address and landmark.
- Order details: what you bought and when.
- Account details, if you create an account, including your login method.
- Basic usage data and cookies, only if you accept analytics and marketing cookies.
Why we use it
- To process and deliver your orders and to contact you about them.
- To take payment securely. Card details go straight to Paystack and are never stored by us.
- To provide support, handle returns and prevent fraud.
- To send you offers, only if you have agreed. You can opt out at any time.
Who we share it with
We do not sell your data. We share only what is needed with our payment provider, delivery riders and couriers, and the services that send our emails and messages. They may only use it to provide that service to us.
Cookies
Essential cookies keep your cart and login working. Analytics and advertising cookies load only after you accept them in the cookie banner, and you can refuse them.
How long we keep it
We keep order records for as long as the law requires, and other data only as long as it is useful for the purpose it was collected.
Your rights
You can ask to see, correct or delete your personal data, withdraw marketing consent, or close your account from My account settings. To make a request, email info@pepssa.com.
If you are unhappy with how we handle your data, you may complain to the Nigeria Data Protection Commission.